Jonas Club Software - Notice history

All systems operational

ClubHouse Online - Operational

100% - uptime
Jul 2024 · 98.98%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Jonas Encore Hosted - Operational

100% - uptime
Jul 2024 · 98.98%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

ClubHouse Online Email Marketing - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Frankie Email Marketing - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

Encore Hosted Update - 24.8.2.0
  • Completed
    September 23, 2024 at 8:21 AM
    Completed
    September 23, 2024 at 8:21 AM
    Maintenance has completed successfully.
  • In progress
    September 23, 2024 at 6:22 AM
    In progress
    September 23, 2024 at 6:22 AM
    Maintenance is now in progress.
  • Planned
    September 23, 2024 at 6:00 AM
    Planned
    September 23, 2024 at 6:00 AM
    We are planning for a scheduled maintenance during that time.

Aug 2024

Encore Hosted Update - 24.7.2.0
  • Completed
    August 12, 2024 at 8:13 AM
    Completed
    August 12, 2024 at 8:13 AM
    Maintenance has completed successfully.
  • Update
    August 12, 2024 at 6:00 AM
    In progress
    August 12, 2024 at 6:00 AM
    Maintenance is now in progress
  • In progress
    August 12, 2024 at 6:00 AM
    In progress
    August 12, 2024 at 6:00 AM
    We are planning for a scheduled maintenance during that time.

Jul 2024

Clubhouse online - Potential degraded performance
  • Resolved
    Resolved

    We are pleased to report that the fix deployed to our server infrastructure has restored normal operations. We will continue to closely monitor our systems, as well as the Microsoft/CrowdStrike outage, and will take immediate action if needed.

    We thank you for your extended patience as we worked through this situation.

  • Update
    Update

    We have been made aware that our hosting partner is currently deploying a fix to our server infrastructure. We are hopeful that this update will soon restore all systems that are being impacted by the Microsoft/CrowdStrike outage.

    For instant updates and alerts, you can monitor the status of ClubHouse Online by using our Status Center below.

    We appreciate your continued patience and understanding, and we will continue to keep you updated as we work through this situation.

  • Monitoring
    Monitoring

    We are writing to inform you that our hosting provider is currently being impacted by the global Microsoft/CrowdStrike disruption. As a result, many ClubHouse Online websites and Encore hosted services are currently inaccessible. Our teams are working closely with our hosting provider to find a resolution.

    CrowdStrike, a Cybersecurity company used by Microsoft, has confirmed that the issues are related to a faulty product update which has subsequently impacted Microsoft systems around the world.

    We appreciate your patience and understanding as we work through this situation. 

Encore Hosted Update - 24.6.2.2
  • Completed
    July 15, 2024 at 9:00 AM
    Completed
    July 15, 2024 at 9:00 AM
    Maintenance has completed successfully
  • Planned
    July 15, 2024 at 6:00 AM
    Planned
    July 15, 2024 at 6:00 AM
    We are planning for a scheduled maintenance during that time.
  • In progress
    July 15, 2024 at 6:00 AM
    In progress
    July 15, 2024 at 6:00 AM
    Maintenance is now in progress.

Jul 2024 to Sep 2024

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